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The terms and conditions of warranty for any product are identical as those imposed by its manufacturer. As a customer, you have to read the warranty conditions and the washing prescriptions carefully before using the product for the first time.

Flawed products that are rightfully under warranty, will be repaired or exchanged for identical or equivalent products. Settlement of the warranty will be at the expense of Brooklyn, except for the shipment expenses in order to return the product to Brooklyn.

If you have a product that is rightfully under warranty, you should contact Brooklyn in order to make arrangements concerning its repair or exchange.